User Engagement in the Region

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Cwm Taf Morgannwg aspires to advance parent engagement and embed coproduction into service planning and delivery.

“Co-production is when professionals work in partnership with people who have lived experience, to develop solutions to challenges in public services and communities.”  What is co-production? – Co-production Network for Wales (copronet.wales)

As part of this work, the EY transformation programme, in collaboration with Coproduction Lab Wales (CLW) have conducted a number of engagement activities with families across the region; this has included speaking to families at community events such as the Teddy Bears Picnic in RCT, and during Baby Shower events as part of the EY transformation activities (see summary report for further details).

Following these engagement activities with families, an insight report was produced by CLW (including a mini-toolkit to support further coproduction) and a regional Communication Model developed by EY practitioners (see documents below). This model was subsequently shared with parents to gain their feedback (see report).